Skip to content

Before you visit

Frequently Asked Questions

Answers to what patients, doctors and partner centres ask us most.

Appointments & visiting

The Neuro Lab is a dedicated neuro-care and neuro-diagnostic centre — specialist consultation and neurodiagnostic testing under one roof, with referral and treatment-assistance support if advanced hospital-based care is ever needed.

We are neuro-focused rather than a general lab: every test is reviewed and reported by our specialist rather than read off a machine alone, and consultation, diagnostics, reporting and follow-up all happen at one centre.

You can book by phone, WhatsApp, or the appointment form on this site. Walk-ins are also welcome during our hours.

We are open Monday to Sunday, 8:00 AM – 9:00 PM.

Stroke and sudden severe neurological symptoms are medical emergencies — call for emergency help immediately rather than waiting for an appointment.

Bring any previous reports, scans, prescriptions and a list of your current medicines.

Selected tests, such as EEG, can sometimes be arranged at home, bedside or in the ICU where clinically appropriate. Tell us your situation and location and we will confirm availability.

Neurodiagnostic tests

EEG, Video EEG, NCV, EMG, VEP, BERA/ABR, SSEP, Blink Reflex, Single-Fiber EMG, RNST, Sleep Studies and Polysomnography (PSG). See our Services page for details on each.

A referral is not required to book, but the right test for your situation is best decided with a doctor — ask us if you are unsure which test you need.

Most of our tests (EEG, VEP, BERA/ABR, sleep studies) are painless. Needle-based tests (EMG, Single-Fiber EMG) and stimulation-based tests (NCV, RNST, SSEP, Blink Reflex) can cause brief, mild discomfort, which is generally well tolerated.

Report timelines depend on the test and clinical urgency — please ask our front desk when you book.

Selected tests, most commonly EEG, can sometimes be arranged at home, bedside or in the ICU where clinically appropriate. Availability depends on your location — ask us when you call.

For doctors & partner centres

Call, WhatsApp or use our referral enquiry form with the patient’s details and the test or consultation needed. We can also accept relevant clinical history to support the referral.

Yes — we work with diagnostic centres, pathology centres, hospitals, nursing homes and neurologist chambers who want to introduce or expand neurodiagnostic services. See our Partner With Us page to get started.

No. We do not offer, and this website does not imply, any financial incentive for referrals.

Yes — our equipment consultancy is offered as a standalone, vendor-neutral advisory service.

Travelling to us

Tell us your town when you book and we will try to plan your consultation and tests into a single trip where possible.

Walk-ins are welcome during our hours, but if you are travelling a long distance please call or WhatsApp first so we can advise on timing.

This depends on the test and your exact location — call us and we will confirm what is currently possible, rather than assume it is available everywhere.

Still have a question?

We would rather answer a question than have you delay treatment.